Norm has a Bachelor of Science Degree in Psychology and a Masters Degree in Counseling and Guidance from the University of Wisconsin-Whitewater. He has over 26 years experience in counseling adolescents, adults, couples and families. Norm is licensed by the State of Illinois as a Licensed Clinical Professional Counselor. He is a court approved mediator in Boone and Winnebago counties for child custody and visitation issues. He is a consultant and provider to numerous local and national Employee Assistance Programs and Managed Health Care Companies.

Co-Authored:

• "Harnessing the Power of Conflict: Optimum Performance Through the Self- Mediation Method", 1st Edition 1994, Crysand Press
• "Harnessing the Power of Conflict: Business and Family", 2nd Editon,1997, Crysand Press
• "Harnessing the Power of Conflict: Leading, Learning and Living", 3rd Edition 2003, Crysand Press.
• "The Complete Guide to Private Practice for Licensed Mental Health Professionals", 3rd Edition Revised 2006, Crysand Press

Professional Memberships:

• Illinois Mental Health Counseling Association
• Illinois Counseling Association
• American Counseling Association
• American Mental Health Counseling Association

Norm has extensive experience consulting for businesses, industry, and health care. Lecturer, teacher and consultant to a number of corporations, Norm is a clinician who maintains a private practice in individual, marriage and family counseling in Rockford, Illinois.